Postbacks not firing
How it's fixed
- Pass the transaction ID to the advertiser and back
- Fix the postback URL and goal settings
- Test each goal
TUNE (HasOffers) setup and tracking
TUNE offers, partners and postbacks set up or connected to your tracker, with the transaction ID and aff_sub values passed through so both sides count the same conversions.
Approved RedTrack setup partnerUsually replies within minutes
Common problems
TUNE problems I solve
Broken tracking and loose processes waste budget and lead to bad decisions. These are the issues I see most often, and how each one gets fixed.
Partner sub IDs missing
How it's fixed
- Map aff_sub values through the tracking link
- Return them in partner postbacks
- Check reports
Goals and payouts wrong
How it's fixed
- Review goals and payout rules
- Set partner-specific payouts
- Test each goal type
Tracker and TUNE disagree
How it's fixed
- Pass one click ID through both systems
- Order postbacks correctly
- Compare totals
Reports do not reconcile at month end
How it's fixed
- Compare conversions on both sides by day
- Find where IDs or statuses drop
- Fix the cause and document it
New partners take too long to launch
How it's fixed
- Create a standard tracking checklist
- Set up links and postbacks in one pass
- Test before the partner sends traffic
What's included
My TUNE services
Pick what you need. Every quote is built around your setup and agreed before work starts.
Offers and goals
Offers, goals and payouts set up properly.
Tracking links
Links passing the transaction ID and aff_sub values.
Advertiser postbacks
Server postbacks tested with real conversions.
Partner postbacks
Partners get their own IDs back.
Tracker connection
TUNE linked to your tracker.
Testing
Every goal tested end to end.
Reconciliation
Monthly checks that your numbers match your partners'.
Partner onboarding
Tracking links and postbacks ready for each new partner.
Integrations
RedTrack
Voluum
Everflow
CAKE
- Shopify
How it works
How my TUNE service works
Six clear steps, from first look to a setup you can scale on.
- Step 01Review your TUNE setupI look at your offers, partners, payouts and postbacks in TUNE.
- Step 02Map IDs and payoutsWe agree how click IDs, sub IDs and payouts pass between every party.
- Step 03Build or fix in TUNEOffers, tracking links and payout rules set up in your account.
- Step 04Connect partnersAdvertiser and partner postbacks set up with the right IDs.
- Step 05Test both sidesLive test conversions checked in TUNE and on the partner side.
- Step 06Hand over and supportA short note of the mapping, and support as you add partners.
Ready to improve your TUNE results?
Tell me what you're working on and I'll reply with a plan and a quote. I usually reply within minutes.
"Matthew is truly an expert in Voluum and Facebook. He set up all of my tracking and integrations over the weekend and worked around the clock."
FAQ
TUNE questions
Do you still support TUNE (HasOffers)?
Yes. Many networks still run on it, and I connect it to trackers and advertiser sites.
Can you move us from TUNE to another platform?
Yes. I map offers, partners and postbacks across and run a side-by-side test before switching.
How do you test it?
I run a real click through each offer and fire each goal, then check both TUNE and your tracker.
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